Principal risks and uncertainties

The directors do not consider that the principal risks and uncertainties of the Group have changed since the publication of the annual report for the year ended 31 December 2013. The risks and associated risk management processes can be found in the Principal risks and uncertainties section and note 18 of the 2013 Annual Report, which is available at The risks referred to and which could have a material impact on the Group 's performance for the remainder of the current financial year relate to:

  • Markets;
  • Loss of key customers;
  • Human resources;
  • Safety and health;
  • Environment;
  • Service quality;
  • Major disruption at a facility;
  • Information technology systems;
  • Regulatory and legislative compliance;
  • Liquidity;
  • Interest rate fluctuation; and
  • Currency exchange rate fluctuation.